New Health and Safety measures to safeguard our Guests
Rooms
- Guests can opt to not receive housekeeping and we can prepare fresh linen/towels.
- Use of viricidal chemicals certified against COVID-19 used when cleaning rooms and public areas.
- Action plan for a person who may become infected during their stay include a self-isolation strategy
- All staff provided with and trained on the use of personal protection equipment: Gloves – Disposable gowns – Closed shoes – facial protection – impermeable aprons.
Reception
- Safe distancing between front desk and our Guests
- Masks/visors for all staff at reception
- Regular cleaning of the reception area
- Information from the Health Authority available at reception
Public areas and lifts
- Sanitizers available on entry to all outlets and around the property
- Paper towels, bins & Sanitizer are available in all public bathrooms
- Use of viricidal chemicals certified against COVID-19 when cleaning public areas
- Adequate ventilation systems in all areas where people congregate
- Signage advising Guests on the use of lifts
- Frequent sanitization of public bathrooms
Outlets, Kitchen and Dining
- Proper Distancing of tables As per local guidelines
- Contact surfaces/counters/food preparation surfaces cleaned before and after use
- High touch areas cleaned/disinfected hourly
- Buffet is suspended
- Breakfast served plated
- Outdoor options for dining
- All cooling/heating appliances sanitized
Pool
- Monitoring of pool chlorination frequently
- Sunbeds and tables cleaned thoroughly before and after use
- Social distancing between sun loungers
Mini-market
- Masks to be worn for in-person purchasing
- Contactless payments
- Impervious screens installed
- Physical distancing both inside and outside the premises
Staff
- All staff temperatures monitored daily
- Policy ongoing/staying home if they fell ill
- Regular use of sanitizer & protective clothing where appropriate
- All Staff trained on new procedures
Guests
- Provision of sanitizers & wipes at outlets/public areas for use by guests
- New measures to reduce face-to-face contact between staff and guests
- Guests have the option to forego Housekeeping services